For Commvault-powered MSPs
Commvault tells you what is protected. bVault tells you who owns it, what it is worth, what it costs and what it earns — the business, revenue and financial control plane for Commvault-powered MSPs.
Every protected terabyte has to pass each control explicitly. What fails a control is surfaced as a gap for someone to resolve — it never silently becomes revenue, and it never silently leaks.
Why bVault
Most MSPs run the business of backup on exports, spreadsheets and month-end reconciliation. bVault replaces that with one governed chain from technical evidence to margin — and that is a much harder thing to build than a dashboard.
Protected capacity is evidence, not an invoice line. Between the two sit explicit, dated decisions: who owns it, whether it is fit to bill, under which contract, at which price, in which period. bVault makes each decision a governed step instead of a formula in a cell.
Capacity with no owner, no contract or no price is surfaced as a gap to resolve, not averaged into a total. Revenue Assurance runs across the whole chain so ownership gaps, commercial gaps and billing exceptions are found before the invoice goes out, not after the customer disputes it.
From an invoice line back to the source evidence it came from. From a margin figure back to the costs allocated to it. Tenant-aware access, an evidence trail on critical actions, and source data that stays distinct per Commvault environment — so finance, sales and operations argue about decisions, not about whose export is right.
Usage, catalog, contracts, rating, billing, cost allocation, profitability and planning share one data model and one set of governance rules, across multiple Commvault environments. Add a capability and it inherits the chain — it does not start a new silo.
Commvault protects the data. bVault protects the margin.
bVault complements Commvault — it does not replace it, and it never edits what Commvault reports. It adds the commercial and financial layer an MSP needs to run Backup-as-a-Service as a measurable business.
The MSP business problem
What the console shows
Growing protected data should not mean losing sight of the economics of the service.
How it works
Eight steps. Each one is explicit, each one keeps its link to the previous one, and nothing moves forward without passing the step before it.
What Commvault reports: protected clients, capacity, activity, storage. Collected per environment, kept distinct, never edited by hand.
Source stays the sourceEvery protected resource is assigned to a customer or an internal cost centre. What is not assigned is a gap to resolve, not a rounding error.
Unowned capacity is visibleOnly usage that is fit for commercial use moves forward. Technically present is not the same as billable, and the difference is recorded.
Qualified, not assumedServices, bundles and price books describe what you sell in outcomes — protection levels, resilience, retention — not just terabytes.
Reusable commercial modelsCustomer terms, scope and effective prices are explicit and dated. Rating applies the contract — not a formula someone remembers.
Priced by the agreementGoverned usage and contract rules produce controlled billing periods and invoice-ready financial evidence, with exceptions held back rather than hidden.
Controlled periodsDirect costs, shared costs and investment depreciation are allocated to customer, service, contract and period — so contribution is a fact, not an estimate.
Allocated, auditableRevenue, margin, targets, renewals and planning in one executive view, with every figure traceable back to step 1.
Traceable to the terabyteProduct platform
Capabilities share the same governed data and the same rules, so each one strengthens the others instead of adding a silo.
Connect Commvault environments and build a governed view of protected resources and operational evidence.
Resolve ownership, qualify usage and identify consumption that is not yet commercially accounted for.
Structure services, bundles, price books and sales offers around reusable commercial models.
Connect customer agreements, service scope and effective commercial terms to the service lifecycle.
Turn governed usage and contractual rules into controlled billing and invoice-ready financial evidence.
Model direct and shared costs, investment depreciation and customer contribution.
Bring revenue, margin, targets, renewals and planning into an executive business view.
Extend governed bVault data to customer experiences and enterprise workflows.
Multi-tenant foundation, access governance, auditability and shared platform services — the chain every capability runs on.
Revenue assurance
At each control, some capacity does not pass. bVault shows exactly where, and why, so the team can resolve it before it disappears into spreadsheets and manual reconciliation.
The hatched area is capacity that has not yet become revenue. Conceptual view — no figures implied.
Commercial
Build reusable service structures while keeping each customer's commercial terms flexible — and let rating apply them automatically.
Baseline backup with standard retention and reporting.
Hardened copies and recovery readiness for ransomware scenarios.
Tighter objectives and priority restore for core workloads.
Long-term retention and archive tiers for compliance needs.
Orchestrated recovery and testing for the most demanding customers.
Non-recurring services
Example packaging only. bVault structures the services you choose to sell; it does not prescribe them.
Profitability
Connect billing to the real cost of delivering the service — infrastructure, operations and investment allocation — on the same governed chain the revenue came from.
See which customers and services contribute, where margin needs attention, and what the next terabyte will cost before you price it.
Unit economics
Move pricing conversations from instinct to measurable economics — per unit of service, per customer, per period.
Multi-environment MSP
Manage multiple governed Commvault connections within the same MSP platform while keeping each environment's source evidence distinct — and every customer, contract and invoice tied to the right one.
bVault governed platform — MSP organizationTrust & governance
Commercial decisions are explicit, dated and approved — never implied by a formula.
Financial outcomes stay linked to the technical source they came from.
MSP and customer access is governed by role and scope.
Critical financial and business actions keep an evidence trail.
Open by design
Specific third-party connectors can be delivered according to customer integration requirements.
For MSPs
Know revenue, margin and investment requirements — and trust the numbers behind them.
Close billing periods on governed evidence and connect them to cost and profitability.
Package repeatable services while preserving customer-specific commercial terms.
Connect technical consumption to ownership, qualification and business accountability.
Give customers controlled visibility into the services they consume.
The product
bVault product interface — illustrative demo data.
bVault product interface — illustrative demo data.
bVault product interface — illustrative demo data.
bVault makes sure it does.
Turn Commvault infrastructure into a profitable MSP business. See the control plane applied to your own service model in a working session with our team.